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FAQ

Car repair questions and answers

Question: My car has some severe body damage from a collision but it still runs. Should I continue to drive it until it is repaired?

Answer: Never drive a car that could be unsafe because of damages. Escambia Collision Center can provide towing and assist you with a rental car while your vehicle is professionally repaired.

Question: Am I required to get more than one estimate to repair my vehicle?

Answer: There is no law requiring you to obtain more than one estimate or appraisal.

Question: Do I have to take my car to a repair shop provided by my insurance company?

Answer: You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.

Question: Why is your estimate different from another estimate I received?

Answer: Differences in estimates are common. A lower estimate may not include all necessary work. If you are not sure why one estimate is different from another you've received, ask the shop manager.

Contact  Information

Escambia Collision Center
7733 N Palafox St.
Pensacola, FL 32534
Phone: 850-484-6995
Fax: 850-484-5379
Payment Options